Terms & Conditions
Welcome to Doze
These terms and conditions describe the rules, purchase conditions, warranties, and regulations for the use of the Doze.cl website and the purchase of products through this site.
By accessing this website, we assume that you accept these terms and conditions in full. Do not continue to use the Doze website if you do not accept all the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement, and Legal Notice, and any or all Agreements: “Client,” “You,” and “Your” refer to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company,” “Ourselves,” “We,” and “Us” refer to our Company, Doze. “Party,” “Parties,” or “Us,” refers to both the Client and ourselves, or either the Client or ourselves.
Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are considered interchangeable and, therefore, refer to the same.
Warranty:
You have a legal period of 3 months for warranty, excluding cases of product failure due to the reasons stated below.
You must return the product, and if the warranty is approved, you may request a product exchange or a refund. You will cover all associated return costs (e.g., shipping). After this legal period of 3 months, no exchanges or returns will be accepted.
The aforementioned warranty will not apply if the client has been negligent in the use and care of the product, or if the failure is due to natural wear and tear (you can view the recommended care instructions on our website).
Your item must be unused and in the same condition that you received it. The item must be in its original packaging. To complete your return, we require a receipt or proof of purchase.
The warranty completely excludes damages caused by improper use of the product, including but not limited to:
• Deterioration of the gold plating on jewelry
• Loss of pendants
• Breaking of chains due to external forces or pulling
• Breaking of pieces due to impacts or falls
• Silver darkening due to use, skin pH, among others
The above are examples and other situations may apply.
If your product has a defect, please carefully consider the cause. Your product will be evaluated and analyzed by our experts to determine the cause of the defect. If it is determined that the defect was caused by negligence or improper use by the client, the warranty will not be honored, and the product will be returned to the client at their expense.
You cannot request a warranty for lost or incomplete products. To make use of the warranty, you must bring the complete product with all its parts.
Here are some examples (not exclusive of other possible situations) where the warranty will not apply:
• If you have purchased a gold-plated product and do not remove it when bathing, sleeping, swimming in the sea or pool, among other activities, and notice that the gold plating has worn out or deteriorated, the legal warranty will not apply as this is due to improper use and lack of care for a gold-plated jewelry item.
• Similarly, if you receive a chain in perfect condition and it breaks due to pulling or getting caught on something, the legal warranty will also not apply.
• If you lose a pendant from your necklace or bracelet and cannot bring it for evaluation, the warranty will not apply.
• The warranty does not apply in cases where the product causes any type of allergy.
Cookies:
We employ the use of cookies. By using Doze’s website, you consent to the use of cookies in accordance with Doze’s privacy policy and its associated third parties. Most modern interactive websites use cookies to enable us to retrieve user details for each visit.
Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those visiting it. Some of our affiliate/advertising partners may also use cookies.
License:
Unless otherwise stated, Doze and/or its licensors own the intellectual property rights for all material on Doze.
All intellectual property rights are reserved.
You must not:
• Republish material from doze.cl
• Sell, rent, or sub-license material from doze.cl
• Reproduce, duplicate, or copy material from doze.cl
• Redistribute content from Doze unless the content is specifically made for redistribution
Legal Notice:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose, and/or the use of reasonable care and skill).
Nothing in this legal notice:
• Limits or excludes our or your liability for death or personal injury resulting from negligence.
• Limits or excludes our or your liability for fraud or fraudulent misrepresentation.
• Limits any of our or your liabilities in any way that is not permitted under applicable law.
• Excludes any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:
• Are subject to the preceding paragraph; and
• Govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, tort (including negligence), and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.